c777 Privacy Policy – How We Collect, Use, and Protect Your Personal Data

1. Introduction

This Privacy Policy ("Policy") describes how c777 ("we," "us," "our," "the Platform") collects, processes, uses, stores, and shares personal information relating to players who register accounts at c777.bio, visitors who browse the platform without registering, and any other individuals who interact with c777's services or communications.

By registering a c777 account, making a deposit, using any part of the platform's services, or simply browsing the c777 website, you acknowledge that you have read and understood this Policy and you consent to the collection and processing of your personal data as described herein. If you do not consent, you must not use the c777 platform.

This Policy should be read alongside the c777 Terms & Conditions, which govern the contractual relationship between you and c777 when you use the platform's services.

2. Data Controller

For the purposes of this Policy, c777 (operating through c777.bio) is the data controller responsible for your personal information. As data controller, c777 determines the purposes and means of processing personal data collected through its platform.

Any queries regarding the handling of your personal data should be directed to the c777 support team at the email address listed in Section 14 of this Policy.

3. Information We Collect

c777 collects personal information across several categories, depending on how you interact with the platform:

3.1 Registration Data. When you create a c777 account, we collect: your username, full legal name, date of birth, residential address, email address, and mobile phone number. This information is required to create and administer your account.

3.2 Identity Verification (KYC) Data. To comply with age verification, anti-money laundering, and Know Your Customer obligations, c777 may collect copies of government-issued identity documents. For Pakistani players, this typically includes a copy of your CNIC (Computerised National Identity Card) and may include a selfie photograph for liveness verification.

3.3 Financial Data. When you make a deposit or withdrawal, c777 records transaction details including the amount, timestamp, payment method reference, and transaction status. For payment methods such as JazzCash, Easypaisa, or bank transfers, we process the minimum financial identifiers required to complete the transaction. We do not store full bank account or card numbers.

3.4 Usage & Behavioural Data. c777 automatically collects data about how you use the platform, including: pages visited, games played, bets placed and outcomes, session duration, device type, operating system, browser type, and IP address. This data is used for platform improvement, security, and responsible gaming monitoring.

3.5 Communications Data. If you contact c777 support via email or any other channel, we retain records of that correspondence including your contact details and the content of your communications.

3.6 Cookies & Technical Data. See Section 7 for details on cookie and tracking data collection.

4. How We Use Your Data

c777 uses the personal information it collects for the following purposes:

• To create and manage your c777 account and provide access to the platform's services;
• To verify your identity and age in compliance with our terms and applicable regulations;
• To process deposits, withdrawals, and other financial transactions in PKR;
• To detect and prevent fraud, money laundering, underage gambling, and other prohibited activities;
• To personalise your experience on the platform, including game recommendations and relevant promotional offers;
• To send account-related communications including transaction confirmations, security alerts, and support responses;
• To send promotional communications where you have consented to receiving them (you may opt out at any time);
• To monitor for problem gambling indicators and provide responsible gaming interventions where appropriate;
• To improve, develop, and maintain the c777 platform and its features;
• To comply with legal, regulatory, and audit obligations applicable to c777's operations.

5. Legal Basis for Processing

c777 processes personal data on the following legal grounds:

• Contract performance: Processing your registration, account management, and payment data is necessary to perform the contractual relationship established when you create a c777 account and accept the Terms & Conditions.
• Legal obligation: Age verification, KYC checks, and anti-money laundering screening are required by the platform's operating obligations and applicable regulatory frameworks.
• Legitimate interests: Security monitoring, fraud prevention, platform analytics, and responsible gaming monitoring are carried out on the basis of c777's legitimate interests in operating a safe and compliant platform, balanced against your privacy interests.
• Consent: Marketing and promotional communications are sent only where you have provided explicit consent. You may withdraw consent at any time by contacting support or using the opt-out mechanism provided in any marketing communication.

6. Data Sharing & Disclosure

c777 does not sell your personal data to third parties. We may share personal data with the following categories of recipients under limited, controlled circumstances:

• Payment processors: To process deposits and withdrawals via JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, USDT TRC20, Skrill, and Neteller, we share minimum necessary transaction data with the relevant payment service providers.
• KYC and identity verification providers: Third-party identity verification services may process copies of identity documents for the purpose of age and identity confirmation.
• Game providers: When you play casino games or place bets through c777, relevant gameplay data is shared with the game studio or sportsbook provider to determine and record outcomes.
• Regulatory and legal authorities: c777 may disclose personal data to regulatory bodies, law enforcement agencies, or courts where required by applicable law or in response to a lawful request.
• Fraud prevention services: Anonymised or pseudonymised data may be shared with fraud prevention networks to protect the platform and its players from fraudulent activity.

All third-party service providers engaged by c777 are contractually required to handle personal data in a manner consistent with this Policy and to maintain appropriate security standards.

7. Cookies & Tracking Technologies

c777 uses cookies and similar tracking technologies on its platform. Cookies are small data files stored on your device that help the platform recognise returning users, maintain session state, and collect usage analytics.

7.1 Strictly Necessary Cookies. These are essential for the platform to function. They maintain your login session, store your language and currency preferences, and ensure platform security. You cannot opt out of strictly necessary cookies without ceasing use of the platform.

7.2 Analytics Cookies. c777 uses analytics cookies to understand how players navigate and use the platform. This data is aggregated and used for platform improvement. Analytics cookies can be disabled via your browser settings, though this may affect some platform functionality.

7.3 Functional Cookies. These cookies remember choices you make (such as notification preferences and responsible gaming settings) and personalise your c777 experience.

You may manage cookie preferences through your browser settings at any time. For mobile browsers, consult your browser's documentation for cookie management options.

8. Data Retention

c777 retains personal data for as long as necessary to fulfil the purposes described in this Policy, subject to the following principles:

• Account data is retained for the duration of your active account and for a minimum of five years following account closure, to comply with anti-money laundering record-keeping requirements.
• KYC and identity verification records are retained for a minimum of five years following the completion of the verification process or account closure, whichever is later.
• Financial transaction records are retained for a minimum of seven years to satisfy financial audit and regulatory obligations.
• Support correspondence is retained for up to three years from the date of the last communication.
• Marketing opt-in records are retained for as long as necessary to demonstrate consent compliance.

When data is no longer required and no legal retention obligation applies, c777 will securely delete or anonymise it.

9. Data Security

c777 implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• TLS/SSL encryption for all data transmitted between your device and the c777 platform;
• Encrypted storage of sensitive data including identity documents and financial records;
• Access controls limiting personal data access to authorised personnel with a business need;
• Regular security assessments and monitoring of the platform and its infrastructure;
• Two-factor authentication available for all player accounts.

No data security system is completely impenetrable. In the event of a data breach that poses a risk to your rights and freedoms, c777 will notify affected players and relevant authorities in accordance with applicable obligations.

10. Your Rights

Subject to applicable law, you have the following rights regarding your personal data held by c777:

• Right of access: You may request a copy of the personal data c777 holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data, subject to c777's legal retention obligations.
• Right to restriction: You may request that c777 restrict processing of your personal data in certain circumstances.
• Right to data portability: Where technically feasible, you may request a copy of your data in a structured, machine-readable format.
• Right to object: You may object to processing based on legitimate interests, including direct marketing.
• Right to withdraw consent: Where processing is based on consent (such as marketing emails), you may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of these rights, contact c777 support using the email address in Section 14. c777 will respond within a reasonable timeframe and in any event within 30 days of receiving your request.

11. Children's Privacy

c777 is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a registered player is under 18, the account will be closed immediately, any funds will be returned to the deposit source, and all personal data associated with the underage account will be deleted except where retention is required for legal compliance purposes. If you believe that a minor has registered an account at c777, please contact support immediately.

12. Third-Party Links

The c777 platform may contain references or links to third-party services, game providers, or payment processors. c777 is not responsible for the privacy practices of any third-party service. Once you navigate away from the c777 platform to a third-party service, this Privacy Policy no longer applies and you should consult the privacy policy of that third-party service.

13. Changes to This Policy

c777 may update this Privacy Policy from time to time to reflect changes in our data processing practices, regulatory requirements, or platform features. Where a material change is made, registered players will be notified via the email address associated with their account or through a platform notification. The "Last updated" date at the top of this Policy will always reflect the most recent revision. Continued use of the c777 platform following any update constitutes acceptance of the revised Policy.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the c777 Data Privacy team:

Email: [email protected]

Response time: Within 24 hours during Pakistan Standard Time (PST) business hours. For formal data subject access requests or rights exercises, please indicate the nature of your request clearly in your email subject line.